Seychelles Medical Services launches new doctors on call service for hotels, homes, offices |25 January 2023
The Seychelles Medical Services, (SMS) has now launched its brand new doctors on call round the clock service for homes, hotels and offices under the name ‘Doctor 24:7’.
The SMS will have a team of doctors and nurses operating 24 hours a day, seven days a week. The service will be a first for Seychelles providing a premium personalised private doctor and nurse team operating 24:7 in Seychelles.
All those who need the services will have a doctor and nurse team visit them in the comfort of their home, hotel or office during the day or night, seven days a week.
Full details on the new service can be found at www.Doctor247.sc or the service can be accessed anytime on +248 2578899.
Speaking to Seychelles NATION recently Justin Etzin, the owner of the SMS, said ‘Doctor 24:7’ will travel to any location on Mahé and provide an initial doctor assessment and treat patients for non-life threatening problems.
He noted that the doctors and nurses will provide a hassle free medical care at home, place of work or hotel and the team can reach patients in under 60 minutes, there will be no queues, no time lost, it will be a one to one interaction with and treatment by your private physician, the team will provide personalised medical care, comprehensive diagnosis, treatment and follow up care.
Accessing the service will provide you with an expert and Seychelles licensed private physician at your doorstep anywhere on Mahé.
Mr Etzin explained that apart from vital emergencies for which a person should call 999, ‘Doctors 24:7’ will treat the majority of urgent conditions. Here are some examples:
- Gastroenteritis / Gastritis / stomach problem
- Vomiting / Diarrhea / Dehydration
- Sore throat / strep / sinus infection
- Upper Respiratory Tract Infection
- Breathing difficulties and asthma
- Bronchitis and respiratory infections
- Cold / cough / congestion
- Pharyngitis, Tonsillitis, Pneumonia etc
- Fever & Flu, Viral Infection, Covid-19
- High Blood Pressure
- Dizziness, Vertigo
- Urinary Tract Infection (UTI)
- Alcohol Intoxication
- Bacterial infections requiring antibiotics
- Allergic reactions (Food / Inhalent / Atopic)
- Ear infection (Otitis Media)
- Ear wax impactions
- Abdominal pain
- Migraine and headache
- Eye Infection / Conjunctivitis /Eye irritations
- Back pain and other discomfort
- Skin rashes and infections
- Generalised Weakness
- Burns, Bites, Bruises, Cuts
The service will also provide diagnostic laboratory testing for:
- Blood work
- Lipid Profile
- Kidney Function Tests
- Liver Function tests
- Thyroid Function Tests
- Blood Hormone Levels
- Food Allergy Testing
- Food Intolerance tests
- Blood glucose testing
- Pregnancy test
On-site procedures to be conducted include:
- Oxygen saturation test
- Suturing for Minor trauma
- Urinary Catheterization
- Wound Care & Dressing at Home
- COVID PCR Test at Home
- IV Therapy at Home
- Lab Sample Collection at Home
- Health Checkup at Home
- Nursing Care at Home
A fleet of six fully equipped emergency vehicles
In order to run the service effectively, Mr Etzin said the SMS is the only private clinic in Seychelles that has a team of doctors and nurses as well as laboratory staff working 24:7.
“Our doctors and nurses are based on Eden Island and they will reach patients in under 60 minutes for urgent cases. All our emergency vehicles are fully equipped for this special visiting service. We have the reliability of having our own fleet of six emergency vehicles, always on standby for our medical personnel. We will also soon have a private ambulance available, should patients require transportation to the hospital or for medical evacuations.”
Among the equipment Mr Etzin explained are response packs and the latest life saving top of the range defibrillators.
While for the time being the ‘Doctor 24:7’ will cover the whole of Mahé, the service will extend to Praslin and La Digue in the coming months.
A service to reduce pressure from the Seychelles health care system
‘’Our service is a premium one designed to take pressure off the Seychelles health care system. As Covid-19 starts to decline, Seychelles needs a fresh, new and reliable medical service. ‘Doctor 24:7’ will take the pressure off the Seychelles health system by allowing patients to be treated in the comfort of their home or hotel day or night, seven days a week.
By using fully qualified doctors and nurses we provide a first class service 24:7. The service is targeting visitors to Seychelles so that the Seychelles public clinics and hospitals are not burdened with tourists thus delaying healthcare provisions for Seychellois. Visitors to Seychelles are normally covered by international health insurances and are able to be reimbursed for our services,” Mr Etzin highlighted.
He added that Seychellois who wish to use this premium medical service, the SMS will have a subsidised local rate for Seychellois and GOP holders.
The price for home visits by a nurse and doctor starts at just R1000.
If any medication or further tests are required this will be at an additional cost. Full details can be found at www.Doctor247.sc
“So when you get sick unexpectedly, we're only a phone call away. If you need to be seen in under 60 minutes at your home, hotel or office just call us on +248 2575899 and receive on site treatment and comprehensive diagnostic evaluation. Alternatively for less urgent appointments our doctor and nurse team will be with you in under 4 hours,” Mr Etzin added.
He went on to note that based on the clinical assessment for further clinical evaluation, the doctor may advise patients on certain laboratory investigations. Also based on your clinical assessment, immediate treatment may or may not be required. Any additional investigations and treatment costs will be explained to the patients during the doctor’s visit for their consent.
“The SMS has worked hand in hand with the Public Health Authority to ensure that our service was fully compliant with the stringent health care regulations in Seychelles,” Mr Etzin noted.
Compiled by Marie-Anne Lepathy