ISO 9001 training to boost maritime security and ensure more secure ports |03 July 2019

Captain Arora conducting the training session

In its attempt to strengthen the country’s maritime security and to ensure our sea ports become more secure, the Seychelles Maritime Safety Administration, (SMSA) is hosting a three-day training to better familiarise stakeholders with the International Organisation for Standardisation (ISO) 9001 quality management system.

The auditor training is being conducted by international consulting, auditing and training firm Quality Management International Inc (QMII).

The ISO 9001 specifies requirements for a quality management system when an organisation needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001 are generic and are intended to be applicable to any organisation, regardless of its type or size, or the products and services it provides.

Facilitator Captain Inderjit Arora, who is also the president and chief executive of the QMII, explained that it is now more crucial than ever for every country, especially those surrounded by the sea, to ensure that appropriate measures and steps are taken to strengthen their maritime security and also to ensure that they are up to date with latest quality management system to ensure that their ports are secured.

This, said Captain Arora, will minimise the various risks, including piracy and terrorism.

He also noted that the various clauses of the standard should be however related to the actual situation on ground, in other words, to interpret them accordingly and correctly.

The ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement, leading to high levels of performance and customer satisfaction.

Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.

As for the QMII brand, it is recognised as an industry leader in management system consulting, auditing and training.

Its experienced consultants and instructors and lifelong commitment to our clients make its services exceptional.

Its management system training allows for various learning styles.

They include a mix of lectures and interactive workshops that give candidates a ‘real world’ experience. This enables them to hit the ground running after completing the training.

Captain Arora serves as QMII’s lead consultant, assisting clients to achieve their objectives of using process based management systems to build efficiency and ensure continual improvement. He holds a Doctorate in the Process-Based Approach to Leadership and is a certified ISO 9001 lead auditor with Exemplar Global.

His expertise includes ISO 9001, ISO 14001, ISO 28000, ISO 9001, AS9100, ISPS and ISM Code among others.

He specialises in the training of top management and preparing them for leadership roles including within the maritime industry and the military. His extensive maritime background with over 35 years combined experience in the Indian Navy, Commercial Merchant Marine and as a VP of a large Maritime Flag Administration make him a sought after speaker and consultant.